FAQs

Frequently Asked Questions

First of all, you should decide what type of website do you want, Static Website or Dynamic Website? We have various design packages which are basic informational websites to a dynamic E-commerce site. After selecting your plan please feel free to contact us by clicking here or you can send the email at info@softbenzinfosys.com. Design involves a creative process where our team members collaborate effectively to finalize a large portion of the interior and exterior design. 
 

Regarding the content, if you make a static website you must provide all the content and pictures at a designing time.  However, if you want the CMS website you may add it later by yourself. We provide you with better contents and pictures that exactly matches your business need. 
 

It depends upon your website features. Normally static website takes 3 to 7 working days after the design is finalized. If you make CMS Website the time depends on your website features. However, we assure you to complete your website at the stipulated time without much delay. Similarly, we expect you to co-operate with us in case of any uncertainties. For more information please email us at info@softbenz.com. 

We feel proud as one of the best IT companies in Nepal. This trend has continued with our website design and digital marketing services. Our company works on ensuring 100% client satisfaction that provides long-term benefits through proper feedback and negotiation. We differentiate ourselves in terms of quality services at a reasonable price. 
 

You may sum up additional pages at any time in CMS Design.  However, in the static design, you cannot add by yourself.  You need to help our design team to add the new pages when the design part is finished. We are here to make a website to fulfil your demand and specifications. If you have an existing website that you are looking to modify, we will solve your problems. Do let us know. 
 

Obviously, we will provide website maintenance services. If you want to update your website simply contact us with a description of what change you need. The updating charge depends upon how many changes were made. We will provide free maintenance services up to the first 3 months. Similarly, we will provide follow-up services until one year. 
 

You have to make a 50% payment in advance. We accept payment through cash, cheque, and bank deposit. If your project is 50% complete but you are not satisfied, we have no refund policy. However, customer satisfaction is our major concern. We will try our best to make you satisfied through the collaboration of strong team effort. So, you don't have to worry about that matter. 

Don't be confused! We guarantee that your site will be created timely. Our professional team is here to satisfy you in every aspect of web design and digital marketing. Customer satisfaction is not just our business obligation but the responsibility. 
 

SEO is the process of optimizing your website for search engines including Google, Yahoo and Bing. Our SEO Service makes your business visible across the internet. It will increase your online traffic with targeted keywords. Softbenz provides complete error-free, professional SEO services to get your online business to the first page. 
 

These days privacy and information security remain subject matter on the internet. We will never sell or share your private information with a third –party without your concern.  We have strong privacy policies that ensure your data protection from unauthorized access. Information confidentiality is our prime responsibility. 
 

After the completion and final agreement of the website's design, everything is owned by you. After all, it's the client who will decide how to modify and upgrade the website in the near future. Our copyright policy will solely allow authors to do every single task related to their website after the completion of the website from our side. 

Of course, once the website gets completed, we provide you with the hosting service too. The main purpose of providing hosting services is to provide easy access to your website over the web. Web hosting is the most important factor while creating a website where you can access your site from external service providers.